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24/7 Emergency Response: +44 (0)23 8033 1551
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Preparedness Service

Incident Management

Incident Management Training

Training and consultancy services to help your team manage incidents confidently and effectively using the IMS framework.

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Build capability, structure, and confidence with OSRL’s incident management services

When an incident occurs, effective management is critical to minimise impact and maintain control. Whether it’s an oil spill, operational disruption, or a high-pressure emergency, having a trained and well-prepared Incident Management Team (IMT) is essential. OSRL offers both structured training and consultancy support to help organisations strengthen their incident management capabilities using the Incident Management System (IMS).

Our approach is designed to meet the needs of organisations at every stage of preparedness—from those introducing IMS for the first time to those looking to enhance established processes. With decades of response experience and a practical understanding of team dynamics, we help build the structures, skills, and confidence needed to manage incidents effectively.

Whether you're looking to introduce IMS, develop your internal structures, or train your team to respond with confidence, our services provide practical, scalable solutions tailored to your operational context.

 

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Why OSRL

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Global experience

Over 40 years of global incident response experience

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Aligned with good practice

IMS training aligned with international standards and good practice.

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Trusted by industry

Trusted by the oil and gas, shipping, and government sectors.

Structured IMS training to build team capability

Effective incident management starts with clear roles, coordinated actions, and structured processes. OSRL’s Incident Management System (IMS) training is designed to build capability, improve coordination, and strengthen team performance during an incident.

Our training includes immersive exercises and dynamic injects that allow your team to apply IMS principles in real-time scenarios. These simulations are tailored to your operational context and focus on building confidence, coordination, and decision-making under pressure.

Whether you're introducing IMS for the first time or expanding your team’s capability, our progressive training approach equips personnel with the tools they need to manage incidents confidently

Incident management training courses we offer

Effective incident management starts with clear roles, coordinated actions, and structured processes. OSRL’s Incident Management System (IMS) training is designed to build capability, improve coordination, and strengthen team performance during an incident. Whether you're introducing IMS for the first time or expanding your team’s capability, our progressive training approach equips personnel with the tools they need to manage incidents confidently. We deliver a comprehensive suite of IMS training. Courses are delivered with a mix of theory, group discussion, and immersive exercises to embed learning and reinforce good practice.

IMS 100

Overview of Incident Management System (IMS) and its applications, designed to teach you the basic functions, features, concepts and organisational principles of IMS.

IMS 100

IMS 200

Overview of Incident Management System (IMS) and its applications, designed to teach you the basic functions, features, concepts and organisational principles of IMS.

IMS 200

IMS 300

An intermediate-level course exploring the Planning P, key meetings, and command roles within the Incident Management System (IMS), building confidence in leading effective responses.

IMS 300

Incident Management Consultancy

Develop your structure and strategy with targeted support

Alongside training, we offer incident management consultancy to help you strengthen your preparedness frameworks. Our consultants work with your team to:

  • Design and review IMS-based incident management structures
  • Develop and refine incident action planning processes
  • Align IMS with your existing emergency and crisis management systems
  • Support internal exercises to test and evaluate your response procedures

Key benefits

Enhanced decision-making and coordination

Training improves your team’s ability to assess situations quickly, allocate resources effectively, and execute a structured response.

Increased confidence and readiness

Through scenario-based exercises and specialised guidance, teams build the skills and resilience needed to respond decisively, reducing uncertainty and enhancing operational efficiency.

Minimised impact and faster recovery

By simulating real-world incidents and refining response strategies, you can mitigate risks, protect assets, and ensure a swift and effective recovery from oil spills, and other incidents that required structured management.

Download our Incident Management Handbook

The handbook provides an overview of roles and responsibilities as well as a high level view of the entire incident management process.

Download Handbook

Master incident management for a confident and coordinated response

Effective incident management requires strong decision-making, coordination, and control under pressure. Our Incident Management Training equips teams with the skills to assess situations rapidly, implement structured response strategies, and maintain operational continuity. Focusing on command structures, resource allocation, and real-time problem-solving, we prepare responders to manage incidents with confidence. Through immersive simulations and scenario-based exercises, participants develop the expertise to lead, adapt, and execute effective response actions in high-pressure situations.

Incident Management Training

Performing under pressure

The RED2BLUE methodology has been enhancing team performance in high-pressure environments for over 20 years, with proven results in elite sport. OSRL has adapted this approach for incident and crisis management, helping teams stay focused and perform when it matters most. Discover how RED2BLUE techniques can reduce stress, sharpen attention, and build resilience under pressure.

Find Out More

FAQs

View our incident management case studies

View All
Case Study

Crisis-Ready Excellence: Delivering preparedness training to a major international oil and gas company

Discover how OSRL trained a global logistics team to improve crisis response, leadership and supply chain resilience under pressure.
  • 30 Jan, 2024
  • 5 min read
  • Incident Management
Case Study

Elevating Incident Management Excellence in Renewable Energy

Explore how a leading renewable energy company improved incident management through OSRL's Incident Management System training, enhancing preparedness and response capabilities
  • 19 Sep, 2023
  • 5 min read
  • Incident Management
Case Study

Case Study: An Exercise Evolving into a Real Emergency Management

A client suffered a real cyber-attack on their IT systems during training. The OSRL team assisted with the emergency in the incident command post.
  • 10 May, 2018
  • 5 min read
  • Incident Management
View All

Be ready. Be resilient.

Strengthen your spill response today.

With our preparedness services, you can enhance your capabilities and improve response efficiency. Invest in your preparedness today for the response of tomorrow. Find out more about this service and our range of preparedness solutions.

 

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+44 (0)23 8033 1551

Regional numbers:

Asia Pacific

+65 6266 1566

Americas

+1 954 983 9880