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Preparedness Service

Crisis Management

Crisis Management Training

Develop the skills and strategic mindset needed to manage crises effectively, ensuring decisive action in critical situations.

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Lead with confidence in crisis situations

Crisis Management Teams are rarely full-time responders—yet they’re expected to lead with clarity and speed when it matters most. 

When a crisis occurs - whether an oil spill, security threat, or reputational emergency - organisations need effective leadership and a well-prepared team to mitigate damage and restore stability. OSRL’s Crisis Management service helps you build a structured, proactive approach to crisis preparedness and response.

Our specialist-led training includes strategic decision-making, scenario-based exercises, and post-training evaluations to strengthen your organisation’s crisis response. We help you refine crisis communication, stakeholder engagement, and leadership coordination to minimise disruption and maintain business continuity.

Through practical simulations based on real-world challenges, we prepare your leadership team to manage crises with confidence, ensuring timely, well-informed decisions that protect your organisation’s people, assets, and reputation.

Enhanced crisis leadership

Develop the strategic mindset and confidence needed to lead through uncertainty, ensuring a decisive and effective response.

Clear, effective crisis communication

Improve communication strategies to manage public perception, internal coordination, and stakeholder relationships during high-stress situations.

Proven response frameworks

Learn tested methodologies and good practices from real-world crisis management experiences, improving response efficiency and resilience.

Immersive, scenario-led training

Our approach is grounded in adult learning principles:

  • 30% theory and discussion
  • 60% hands-on, high-tempo scenarios
  • 10% feedback and reflection

We create dynamic, evolving simulations that mirror the pace, ambiguity, and scrutiny of real crises—helping teams embed good practice under pressure.

Sharpen leadership and communication

Crisis situations demand strong leadership and clear communication. Our training develops:

  • Strategic decision-making under pressure
  • Stakeholder and media engagement
  • Cross-functional coordination and communication

We focus on the human factors that influence crisis performance, using coaching techniques such as Performance Under Pressure to help teams manage stress, think clearly, and respond effectively in dynamic situations.

Exercises that build real capability

Training builds knowledge. Exercises build confidence. We design and deliver realistic simulations tailored to your risks and organisational structure. These exercises:

  • Put plans into practice
  • Reinforce roles and responsibilities
  • Identify performance gaps and areas for improvement

Delivered as standalone events or part of a wider programme, OSRL-led exercises bring your plans to life.

Mastering Critical Decision-Making Under Pressure

Discover strategies and decision-making frameworks to enhance crisis response, improve preparedness, and empower confident decisions in high-pressure situations.

View article

Why OSRL?

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Proven credibility

Proven credibility in oil spill response and crisis preparedness

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Tailored training

Tailored training for high-consequence environments

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Trusted support

Trusted support to over 160 member organisations

Download our Crisis Management Handbook

This handbook provides an overview of roles within and structure of the Crisis Management Team, processes, guidance and much more.

Download Handbook

Testimonials

"I’ve done hundreds of emergency management scenarios and responded for real many times. The simulations OSRL developed and ran are some of the very best I’ve ever seen – every detail was absolutely right – you got the realism spot on."
HSE Specialist, Maersk Oil
"I did enjoy the training, it was insightful and the simulations felt authentic enough to be able to immerse yourself in. Certainly a useful 2 1⁄2 days."
Stephen Patterson, Well Abandonment & Integrity Manager, TEP DK Wells
"This type of exercise is extremely useful to test our capability and processes. The training has been so successful that people from other departments outside the emergency management team are requesting to be part of the next training."
Senior Leader, Maersk Oil

FAQs

Be ready. Be resilient.

Strengthen your spill response today.

With our preparedness services, you can enhance your capabilities and improve response efficiency. Invest in your preparedness today for the response of tomorrow. Find out more about this service and our range of preparedness solutions.

 

Simply fill in the form, and we'll get in contact with you.

 

If you would prefer to call us, pick up the phone to speak with our Preparedness Solutions Advisors and Country Representatives. We look forward to talking with you! 

+44 (0)23 8033 1551

Regional numbers:

Asia Pacific

+65 6266 1566

Americas

+1 954 983 9880